Infraguard was the perfect fit for this use case – a single dashboard that works across Cloud Providers, is Operating-System agnostic and extremely easy to train on. The core suite of Infraguard’s features includes Patch Management, Access Management, SOP Automation and Governance.

With in-built Role-Based Access Control, the setup was easy and quick. Roles and policies for each personnel were clearly defined and enforced. Infraguard has a predefined ‘Patch Operator’ role with just the privileges needed to perform Patching. At the top-level grouping of accounts into companies allowed complete segregation of each of Blazeclan clients. The flexibility to segment servers (based on tags & meta-data) and put them into projects enabled a clear bird’s eye view of the entire server inventory across AWS & Azure.

Blazeclan only needed to schedule the patching for requested servers, based on severity & classification criteria. Apart from that every aspect was taken care of by Infraguard itself. This included custom options such as backups, reboots, exclusion lists and script executions. With the right policies set up, the company did not need to manually enter the customer’s environment for any patch related action. Infraguard also has a live dashboard for the Patching team to monitor during automations, ensuring another layer of supervision for critical environments.

Infraguard’s dashboard visualizes servers according to Compliance metrics, last-updated dates and also last-activity done dates. Furthermore, detailed reports for Scanning & Installing were integrated into workflows to be automatically sent to emails and ticketing systems. This enabled easy enforcement of governance policies.

This auto-pilot mode was a huge help in streamlining and scaling Managed Services. For example, even for a specialized task like Patch Management, servers attached to policies were scanned, patched and the final report was delivered to admins at Blazeclan via mail without any manual intervention.